Introduction
These Terms and Conditions govern the access and use by any user of the website www.vidaplayer.com (owned by PALMICK LIMITED) and establish the terms and conditions applicable to the electronic purchase of products and services from it. Access and navigation by a user on the website imply full and express acceptance of these Terms and Conditions. Any person who does not accept these Terms and Conditions must refrain from using the Website and/or the services offered.
Article 1 - Definitions
VidaPlayer.com: Trademark owned by the company PALMICK LIMITED, with its registered office located at Suite 1 Officepods, Castleyard, 20/21 Saint Patrick’s Road, Dalkey, Dublin, A96 W640, Ireland.
Web: Accessible through the address: https://www.vidaplayer.com.
User or customer: Any natural person or entity that uses our services, whether by accessing, registering, or purchasing products on our website.
Order or Purchase: Act of acquiring digital products or services by a buyer on the website, resulting in an order or purchase number.
Conditions of sale: These terms and conditions of sale constitute the rules governing the use of the website and the rights and obligations of our users regarding the services offered. They may be updated later.
Privacy Policy: Standards and policies applied by VidaPlayer that regulate the processing of personal data of users for privacy protection.
Account: Allows a user to use and enjoy all the features and services offered by our website.
Article 2 - Description, Purpose, and Availability
Our website is an online platform whose purpose is to allow the purchase of digital products among registered users. The aim is to offer keys for subscriptions, prepaid cards, and games delivered as a scanned card (image) or in text format (code). These keys can be redeemed on the platforms for which they were created. The availability of our products is governed by stock levels. VidaPlayer disables the option to purchase a product if it is not available at that time, although in some cases, it may be available for pre-order or on request, meaning it will be delivered on the specified date.
Article 3 - Electronic Communications
Every time you visit our website, make a purchase, or send us emails, you are communicating electronically with us. By doing so, you agree to receive communications electronically and acknowledge that all agreements, notices, disclosures, and other communications provided by us electronically satisfy any legal requirement for written communications.
Article 4 - User Account
You are responsible for maintaining the confidentiality of your account and password, and for restricting access to your computer. You agree to be responsible for all activities that occur under your account or password. If you are under 18, you may use VidaPlayer services only with the involvement of a parent or guardian. VidaPlayer reserves the right to refuse service, cancel accounts, delete or edit content, or cancel orders at its discretion.
Article 5 - Acceptance of Conditions
You may find typographical errors, inaccuracies, or omissions on our website related to product descriptions, prices, promotions, offers, and availability. We reserve the right to correct errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information on the service or our website is inaccurate without prior notice (even after your order has been sent).
Each order placed by the user through the website will be considered an offer to purchase our products. VidaPlayer reserves the right, if deemed appropriate, to verify the payment method, billing address, and delivery details before accepting the order.
No order will be considered complete by VidaPlayer until the digital products have been sent and made available to the user. If an order is rejected, VidaPlayer will notify the user via the contact information provided during registration or purchase. Once the provided code has been used, the order will be deemed successfully fulfilled.
VidaPlayer reserves the right to limit or cancel any order for any reason, and to modify the availability or validity of any special offer at any time. In the event an order cannot be completed in its entirety due to lack of stock, the user will be informed and may choose either to receive a refund or wait for shipment when the product becomes available.
Both VidaPlayer and the user declare that they have not relied on any statement, promise, or representation made or offered by the other party at the time of order confirmation. Users should pay special attention to the Internet Use Guidelines and Limitation of Liability detailed below.
Article 6 - Prices and Payment Methods
VidaPlayer provides various payment methods, all adhering to high safety standards to ensure secure and reliable transactions.
The price of products is clearly stated on the website, and while users are informed of prices and the selected payment method at the time of purchase, VidaPlayer reserves the right to update or alter these prices at any time without prior notice. Prices may fluctuate daily, and a commission—clearly displayed before completing the purchase—may be added to the shown prices depending on the chosen payment method.
Payment processing may be conducted by a third-party operator on behalf of the following entity:
PALMICK LIMITED, Suite 1 Officepods, Castleyard, 20/21 Saint Patrick’s Road, Dalkey, Dublin, A96 W640, Ireland.
Article 7 - Access to the Service
Access to the website is available 24 hours a day, 7 days a week, except in cases of force majeure or maintenance interventions. This access is completely free. If you have any problems accessing the service, please contact customer service via the website's contact form or by sending an email to support@vidaplayer.com.
The user acknowledges that VidaPlayer neither sells nor supplies, nor will it allow the sale or export of its products to countries or entities subject to sanctions or embargoes imposed by the European Union or any other country.
The user is fully aware of and understands the relationship between video games, photosensitive epilepsy, and seizures caused by video games, accepting unconditionally and irrevocably that VidaPlayer has done everything reasonably possible to warn about these risks.
Article 8 - Rules of Internet Use
The user accepts the characteristics, risks, and limitations of the Internet and acknowledges that they are solely responsible for its use.
The user will take all necessary measures to ensure that their personal computer’s technical specifications allow them to view the information and to protect their own data and/or software against viruses that may propagate through the website.
Article 9 - Limitation of Liability
VidaPlayer is not liable for damages arising from interferences, omissions, interruptions, computer viruses, breakdowns, and/or disconnections in the operation of this electronic system or in users' computers and equipment that prevent or delay the provision of services or navigation through the website. This includes delays or blockages caused by deficiencies or overloads of the Internet or other electronic systems, or the inability to provide the service or allow access for reasons not attributable to VidaPlayer, the user, third parties, or cases of force majeure. VidaPlayer does not control how users utilize the website.
VidaPlayer is not responsible for any damages arising from the availability and technical continuity of the website. In any case, VidaPlayer will take all necessary actions to restore its services in the event of a technical failure. Under no circumstances will VidaPlayer be responsible for defects in products purchased through the website. The buyer and user acknowledge that VidaPlayer is only an intermediary platform between the offered products and their original manufacturers or designers.
Article 10 - Force Majeure
VidaPlayer will not be responsible for delays in delivery or failure to fulfill its obligations due to causes beyond its control, such as, among others, lack of products, labor disputes, unforeseen circumstances, acts of God, actions or omissions by third parties, actions or omissions by civil or military authorities, government priorities, fires, strikes, floods, adverse weather conditions, interruptions in computer service, terrorism, epidemics, quarantine restrictions, riots, or wars. The delivery or processing period available to VidaPlayer will be extended during such delays, or VidaPlayer may, at its option, cancel any order or pending part of it without liability, with prior notice to the user.
Article 11 - Returns and Refunds
Here is our Return Policy.
Article 12 - Intellectual Property
All contents that are part of the website (information, articles, data, texts, logos, icons, images, design, sounds, audio, video, creative works, software, etc.) belong to PALMICK LIMITED or are operated under a license from third-party owners of the intellectual property rights of the aforementioned contents, and are protected by current industrial and intellectual property legislation.
All trademarks, logos, or distinctive signs of VidaPlayer indicated on the website are trademarks owned by PALMICK LIMITED. The reproduction, distribution, and public communication of all or part of the website's contents for commercial purposes is expressly prohibited.
Article 13 - Data Protection
VidaPlayer may retain and use the personal data of the user and its employees for the purpose of conducting transactions with the user. Additionally, VidaPlayer may share such data with organizations acting on its behalf anywhere in the world for order processing and to fulfill the obligations contemplated in these Sales Conditions. See our Privacy Policy for more information.
Article 14 - Links to Third Parties
The website may include technical linking devices, directories, and search tools that allow the user to access other internet pages and portals (hereinafter, "Linked Sites").
VidaPlayer does not control the contents and services of the Linked Sites and, therefore, is not responsible for the quality, content, nature, or reliability of the sites and content accessible via links on the website. The Linked Sites are not under the control of VidaPlayer, and it is not responsible for any changes or updates occurring on such sites. The inclusion of a link is provided solely for the user's convenience and does not imply any affiliation, endorsement, or adoption by VidaPlayer of the site or its information. When leaving the website, the conditions and policies of VidaPlayer no longer apply; the user should review the terms and policies applicable to the destination website.
In any case, the existence of Linked Sites presupposes the formalization of agreements with their managers or owners, or the recommendation, promotion, or identification of VidaPlayer with the statements, content, or services provided.
Article 15 - Governing Law, Dispute Resolution
You agree that all matters relating to your access to or use of the website, including any disputes, will be governed by the laws of Ireland and the European Union without regard to its conflict of law provisions. You agree to submit to the personal jurisdiction and venue of Ireland and waive any objection to such jurisdiction or venue. This provision does not apply if you are a consumer based in the European Union. If you are a consumer based in the European Union, you may bring a claim in the courts of the country in which you reside. Any claim under these Terms of Use must be brought within one (1) year after the cause of action arises, or it will be barred. Claims made under separate terms and conditions of purchase for goods and services are not subject to this limitation. No recovery may be sought or received for damages other than out-of-pocket expenses, except that the prevailing party will be entitled to costs and attorneys’ fees. In the event of any controversy or dispute between PALMICK LIMITED and you arising from or in connection with your use of the website, the parties shall attempt, promptly and in good faith, to resolve the dispute. If the dispute cannot be resolved within a reasonable time (not exceeding thirty (30) days), then either party may submit the dispute to mediation. If mediation fails, the parties shall be free to pursue any right or remedy available under applicable law.
Article 16 - Site Policies, Modification and Validity
Our website also publishes our Privacy Policy, which you may review. We reserve the right to make changes to our site, policies, or these Terms and Conditions at any time. If any provision is deemed invalid, null, or unenforceable for any reason, that provision will be considered independent of the others and will not affect the validity or enforceability of the remaining provisions.